The Los Angeles Film School
  • - Financial Aid
  • Los Angeles, CA, USA
  • 19.24
  • Hourly
  • Full Time
  • Health, Dental, Vision, 401-K, FSA, Life, EAP, PTO

Purpose:

The Financial Aid Advisor is first point of FA contact with new applicants and enrolled students in completing FAFSA and Federal Loan Applications.

 

Essential Duties and Responsibilities:

  • Assists new applicants and enrolled students in completing FAFSA and Federal Loan Applications
  • Provides assistance in answering questions for new applicants/enrolled students
  • Represent the financial aid department at monthly Open House events and convey advice on how to secure tuition and living expenses to students and parents
  • Maintains FA new student roster for FA Management
  • Makes initial Intro calls and establishes initial FA outreach
  • Ensure compliance with laws, regulations, accreditation standards and professional guidelines regarding student enrollment and financial aid.
  • Oversees and assists student in FA computer area
  • Works with Financial Aid Counselor's in expediting of active outstanding student files
  • Maintains established touch point process to ensure timely contact is made with students foor each monthly roster
  • Enter all correspondence and communication with students into systems
  • Comply with federal regulations as outlined in Department of Education handbook
  • Offsite training as necessary to stay current on all Financial Aid issues
  • Once hired must pass provided FA essentials training with 75% or better
  • Applicant must not currently be or have been in default on student loans
  • Able to communicate student academic progess as it pertains to financial aid

 

Non-Essential Duties and Responsibilities:

  • Adhere to policies and procedures of The Los Angeles Film School 
  • Maintain strict confidentiality of company and personnel information 
  • Adhere to company attendance standards

 

Other Responsibilities: Perform other duties as assigned

 

Supervisory Responsibilities: None

 

Competencies/Knowledge/Skills/Abilities:

  • Self-motivated and able to balance multiple tasks simultaneously among changing priorities and deadlines.
  • Excellent verbal and written communications skills.
  • Ability to effectively and positively communicate with a customer-service oriented attitude.
  • Professional, upbeat, social and dependable
  • Creative problem solver who works well in a team environment
  • Ability to relate, understand, and engage with prospective students 
  • Strong attention to detail and organizational skills. 
  • Understand and accurately apply customer service techniques 
  • Outstanding customer service skills. 
  • Confident presenting general information to students both live and using video software 
  • Comfortable in a fast-paced environment interacting with a diverse group of staff & students 

 

Education and/or Experience:

  • Experience in Financial Aid industry preferred but not required
  • Bachelor Degree from an accredited institution is highly recommend but not required
  • Positive Attitude
  • Punctual
  • Ability to complete tasks by required deadlines

 

Certificates, Licenses, Registrations:  N/A

 

Computer Skills:

  • Knowledge of Microsoft Word, Excel, and PowerPoint (or Mac equivalent)
  • Must be comfortable with navigating standard email systems, internal computer storage

 

Environmental Factors are those that are required and performed with or without an accommodation.

  • In office work schedule Monday through Friday

 

Physical Demands are those that are required and performed with or without an accommodation: N/A

 

Emotional and Mental Demands are those that are required and performed with or without an accommodation: N/A




This position has been closed and is no longer available.
The Los Angeles Film School

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