Student Engagement Coordinator

• Education - Student Advising
• Los Angeles, CA, USA
• 21.00
• Hourly
• Full Time
• Health, Dental, Vision, 401-K, FSA, Life, EAP, PTO

Purpose:

The purpose of this role is to develop the academic and extracurricular experiences of students at the Los Angeles Film School by facilitating student engagement initiatives and supporting communication from Student Advising to the student body. The role also involves maintaining operational efficiency within the Student Advising Hub, ensuring students receive timely and relevant assistance to navigate their academic journey effectively. This employee is in charge of the administrative needs of the Student Advising Department which allows academic coaches to focus on academic advisement and the Manager of Student Advising to focus on managerial tasks.

Essential Duties & Responsibilities (those that must be performed with or without an ADA Accommodation):

• Assists in the planning and execution of student programming initiatives that promote academic and extracurricular engagement.
• Curates the Student Affairs Newsletter, ensuring relevant updates and resources are communicated effectively to the student body.
• Coordinates and oversees the graduate audit program, ensuring timely and accurate scheduling of audited courses.
• Greets incoming traffic, schedules appointments, answers the main phone line.
• Refers students to the appropriate school official/department and answers basic questions relating to student success procedures.
• Organizes, coordinates and/or participates in various student activities such as showings of student projects, student appreciation events, graduations and interactive activities between students and staff.
• Maintains the integrity of the Los Angeles Film School's policies and procedures.
• Assists with student outreach in the absence of the assigned academic coach.
• Updates and maintains various academic trackers.
• Manages the daily operations of the Student Advising Hub.

Non-Essential Duties & Responsibilities (those that must be performed with or without an ADA Accommodation):

• Proper handling of complaints – take issues needing further review to the Manager of Student Advising.
• Takes inquiries needing further review to the assigned academic coach.

Other Responsibilities:

• Other duties as assigned.

Supervisory Responsibilities

• Supervise work study students

Competencies | Knowledge | Skills | Abilities:

• Strong interpersonal communication skills
• Organizational skills
• Time management skills
• Good listening skills
• Assertiveness and enthusiasm
• Ability to work with diverse populations
• Crisis handling skills
• Computer skills

Education | Experience:

• Associate Degree (Bachelor's Degree preferred)

Computer Skills:

• Strong proficiency with PC (MS Word, Outlook, Excel, PowerPoint).
• Ability to learn new programs as required, etc.

Environmental Factors (are those that are required and performed with or without an accommodation):

• In-office presence

Physical Demands (are those that are required and performed with or without an accommodation):

• Must be able to lift up to 10lbs, etc.

Emotional & Mental Demands (are those that are required and performed with or without an accommodation):

• Professionally handle crisis situations with an upset student

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.