Academic Coach & ADA Coordinator
- Education - Student Advising
- Los Angeles, CA, USA
- 24.00
- Hourly
- Full Time
- Health, Dental, Vision, 401-K, FSA, Life, EAP, PTO
Purpose:
The Los Angeles Film School is currently seeking energetic and motivated individuals to join its Student Advising team. Academic Coaches play a vital role in the success of students and the institution as a whole. This position also supports the institution's campus and remote student population with accessibility needs. This is a non-faculty position.
Essential Duties & Responsibilities (those that must be performed with or without an ADA Accommodation):
- Proactive outreach to students via phone, email and text as required by early alert systems.
- Meet with students to provide completion coaching, assistance and guidance on overcoming barriers to success including issues with housing and transportation, mental and physical wellness, time management, and behavioral concerns.
- Provide individual student advisement on study plans and skills, time and stress management, goal setting, mental and physical wellness, and other student success skills and strategies.
- Motivate students to develop positive and effective study habits for long-term academic success.
- Act as the student liaison to other departments.
- Regularly monitor student attendance, GPA, and other components of academic progress.
- Provide students with available internal and external resources to aid with their success.
- Provide guidance and services to students with a qualifying disability.
- Conduct comprehensive intake interviews with the applicants.
- Review supporting documentation to determine eligibility for accommodations and accessibility services.
- Determine students' functional limitations in a college setting and approve appropriate accommodations.
- Act as a resource for faculty and staff in the provision of services
- Maintain files and database of disabilities and accommodations in accordance with federal and state laws and regulations.
- Other duties as assigned.
Non-Essential Duties & Responsibilities (those that must be performed with or without an ADA Accommodation):
- Proper handling of student complaints – take issues needing further review to the Manager of Student Advising and/or the appropriate department.
Other Responsibilities: Other duties as assigned by Student Affairs leadership
Supervisory Responsibilities: none
Competencies | Knowledge | Skills | Abilities:
- Strong counseling, coaching and mentoring skills
- Strong customer service skills
- Commitment to student development and success
- Ability to work independently as well as function as part of a team
- Able to multi-task efficiently and effectively
- Good recordkeeping skills
- Crisis handling skills
Education | Experience:
- Bachelor's Degree from an accredited college or university required
- Prior experience in academic advising, admissions or other student services related department at the postsecondary level preferred
- Experience working with disabled students is required
Computer Skills:
- Proficiency with PC and Mac (MS Word, Outlook, Excel, PowerPoint, Keynote).
- Ability to learn new programs as required, etc.
Environmental Factors (are those that are required and performed with or without an accommodation):
- In-office presence per telework agreement
Physical Demands (are those that are required and performed with or without an accommodation):
- Must be able to lift up to 10lbs, etc.
- Must be able to sit and operate a computer
Emotional & Mental Demands (are those that are required and performed with or without an accommodation):
- Ability to assist in complex student situations
- Ability to assist students requiring disability accommodations
- Ability to professionally handle crisis situations with an upset student
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.